Shop FAQs
Here are frequently asked questions for shop.

FAQ DETAILS

Here are details about faqs

  • What is The Synergies Market and how does it work?

    The Synergies Market is an online marketplace that allows sellers to offer their products and services to customers. Sellers can create a seller account, list their products, and manage their orders and customer inquiries through the platform.

  • Who can sell on The Synergies Market?

    Anyone who has a valid business and self-identifies as disabled can sell on The Synergies Market. However, all sellers must agree to the terms and conditions set forth by Synergies, which include compliance with all applicable laws and regulations.

  • What are the fees associated with selling on The Synergies Market?

    There are currently no fees associated with selling on The Synergies Market. However, this may change at the discretion of Synergies Work. The specifics of any fees will be outlined in the seller agreement.

  • Can I list products and services that are illegal or in violation of Synergies' policies?

    No, all products and services listed on The Synergies Market must be legal and comply with Synergies' policies. Products and services that violate these policies will be removed from the platform and the seller may be subject to disciplinary action.

  • What happens if a customer files a complaint about my product or service?

    Sellers are fully responsible for their product listings and customer satisfaction. If a customer files a complaint about a product or service, Synergies may assist in resolving the issue, but the seller is ultimately responsible for addressing and resolving the complaint.

  • What is the process for shipping and handling customer orders?

    Sellers are responsible for shipping their products and handling customer orders. Synergies may provide shipping and handling tools and resources to assist sellers, but the sellers are responsible for ensuring that orders are shipped promptly and accurately.

  • How can I receive payments for my sales on The Synergies Market?

    Sellers can receive payment for their sales through PayPal. Sellers must have a PayPal account to successfully receive payments. The specifics of the payment process will be outlined in the seller agreement.

  • Can I offer discounts or promotions on my products and services?

    Yes, sellers are free to offer discounts and promotions on their products and services. However, these discounts and promotions must comply with Synergies' policies and cannot be fraudulent or misleading.

  • Can I list my products on other platforms in addition to The Synergies Market?

    Yes, sellers are free to list their products on other platforms in addition to The Synergies Market, as long as they comply with the terms and conditions set forth by each platform.

  • What happens if I violate the terms and conditions of The Synergies Market?

    If a seller violates the terms and conditions of The Synergies Market, their account may be suspended or terminated, and they may be subject to disciplinary action. Synergies reserves the right to enforce its policies and take action as necessary to protect its customers and maintain the integrity of The Synergies Market.

  • How do I access and update my account?
  • How do I add products to my shop?
  • How do I set up my shop's shipping options?
  • How do I edit the Canva templates?